Important Notice: By creating an account or starting to use the gamescasino platform, you are confirming your full agreement to these Terms and Conditions. Please read this document carefully before registering.

1 General Terms & Applicability

These Terms and Conditions ("Terms") constitute a legal agreement between the entity operating the gamescasino platform and any user of the platform. By using our services through the gamescasino website, mobile app, or any other channel, you are confirming your acceptance of these Terms.

Gamescasino is an online Sports Betting and gaming platform operating under an international license. Our services are intended solely for individuals who are legally permitted to use online betting in their country of residence. It is the user's responsibility to know and comply with the laws of their own country.

These terms may be updated from time to time. Continued use of the platform after new terms are published will be taken as your acceptance of those terms. We recommend checking this page regularly.

When do these Terms apply?

These Terms and Conditions take effect as soon as you access the website, create an account, make a deposit, place a bet, or play any game.

2 Account Registration & Personal Information

To register with gamescasino, you must provide accurate and complete information. We reserve the right to close any account created with false or incorrect details at any time.

Key Registration Requirements:

  • Each person may only hold one account. If multiple accounts are found under the same individual, all accounts will be closed and all balances forfeited.
  • The name, date of birth, and mobile number provided at registration must be genuine and belong to you.
  • You must be at least 18 years old. Your account will not be verified if you cannot provide proof of age.
  • Keeping your account password confidential is entirely your responsibility. You must not allow any third party to access your account.
  • Transferring or selling your account to anyone else is strictly prohibited.

If your details change after registration (such as your mobile number or address), you must notify the support team immediately. gamescasino will not be held responsible for any transaction issues arising from outdated information.

3 Verification (KYC) Process

Gamescasino complies with international Anti-Money Laundering (AML) policies. For this reason, all accounts must be verified before a withdrawal can be processed. This is done to protect you.

Documents required for verification:

  • A clear photo of your National ID (NID) or passport
  • A selfie showing your face clearly (holding your ID)
  • Proof of bKash/Nagad account ownership (a screenshot is sufficient)

Verification is completed within 24 hours of document submission. If any document is unclear or unacceptable, you will be asked to resubmit. Withdrawal requests will not be processed until verification is complete.

Warning: Any attempt to verify an account using another person's identity will result in permanent account closure and may lead to legal action.

4 Deposit & Payment Policy

Gamescasino currently accepts deposits via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms:

  • Minimum Deposit: ৳500
  • Maximum daily deposit: ৳1,00,000 (may vary by account level)
  • Deposits are usually credited instantly. If there is a delay, please contact support with your transaction ID.
  • Only payment methods registered in your own name may be used for deposits. Third-party payments are not accepted.
  • Gamescasino does not charge any deposit fees. However, charges from your mobile banking provider may apply.
Secure Transactions Guaranteed

Gamescasino never sends payment numbers directly via phone call or message. Always use only the official numbers shown on the platform.

5 Withdrawal Policy & Process

Withdrawals can be made at any time from a verified gamescasino account. We process payments in an average of 2 hours.

Withdrawal Terms:

  • Minimum withdrawal amount: ৳500
  • Maximum daily withdrawal: ৳50,000 (varies by verification level)
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawals will not be processed until KYC verification is complete.
  • Gamescasino reserves the right to temporarily hold withdrawals in cases of suspicious activity.

Bonus funds are subject to wagering requirements before they can be withdrawn. You may withdraw your deposited amount before meeting the wagering requirements, but doing so will cancel any active bonus.

6 Bonus & Promotion Terms

Gamescasino regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly outlined on the bonus page.

General Bonus Terms:

  • Every bonus has a wagering requirement (WR), typically 10x to 30x the bonus amount.
  • The wagering period is generally 30 days from the date the bonus is credited.
  • A new bonus cannot be added while another bonus is already active.
  • Bets placed with bonus funds must have minimum odds of 1.50.
  • If multiple accounts from the same household or IP address claim bonuses, all bonuses will be cancelled.

Please note: Abusing bonuses or violating bonus terms will result in forfeiture of not only the bonus, but all winnings earned from it.

Gamescasino reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the promotions page regularly for the latest bonus offers.

7 Betting Rules & Payout Policy

There are a few important rules to keep in mind when placing bets at gamescasino. All bets must be placed before the match begins, or within the designated time window for live betting.

Key Betting Rules:

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • If a match is cancelled or postponed, the stake will be refunded.
  • Gamescasino reserves the right to void any bet placed at incorrect odds due to a technical error.
  • In an accumulator (Parlay) bet, if one leg is void, it will be counted as odds of 1.00.
  • The maximum stake per bet is market-dependent and is displayed on the platform.
  • Maximum payout per bet: ৳5,00,000.

Gamescasino settles all match results based on data from internationally recognized sports data providers. In the event of any dispute over a result, our resolution team will make the final decision.

8 Prohibited Activities

Gamescasino is committed to maintaining a fair and secure environment. The following activities are strictly prohibited:

  • Claiming bonuses through multiple accounts
  • Registering with fake credentials or using another person's identity
  • Use of software, bots, or automation of any kind for betting
  • Money laundering or transactions involving illegal funds
  • Match fixing or betting using insider information
  • Attempting unauthorized access to other users' accounts
  • Intentionally exploiting platform vulnerabilities for personal gain

Consequences: If any of the above activities are proven, the account will be permanently closed, the full balance forfeited, and legal action taken if necessary.

9 Limitation of Liability

Gamescasino is committed to maintaining the quality of its services. However, our liability is limited in certain situations:

  • Gamescasino is not responsible for any missed bets resulting from internet connectivity issues or faults with the user's device.
  • No compensation is applicable for any downtime caused by unexpected technical outages or third-party service disruptions.
  • Gamescasino is not responsible for any loss resulting from unauthorized access to a user's account credentials.
  • Gamescasino accepts no liability for financial losses incurred through betting — this is a risk users take voluntarily.

Gamescasino's maximum liability under any circumstances shall be limited to the total amount deposited by the user in that calendar month.

10 Account Suspension & Closure

Gamescasino reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

  • Violation of any clause within these Terms & Conditions
  • Failure to pass verification or providing false information
  • Suspicious betting patterns or fraudulent activity
  • Court orders or directives from regulatory authorities
  • Extended inactivity (no login for more than 12 months)

Users may contact support at any time to request account closure. Prior to closure, any verified balance (excluding bonuses) may be withdrawn, provided it has not been forfeited due to a terms violation.

Voluntary Account Closure

If you need a break from betting, use the Self-Exclusion or Cooling-Off option. For more details, Responsible Gambling View page.

11 Right to Amend Terms and Conditions

Gamescasino reserves the right to partially or fully update these Terms and Conditions at any time. Users will be notified of major changes via their registered email or platform notifications.

Continuing to use the platform after changes are published will be considered acceptance of the updated terms. If you disagree with any change, please request account closure.

In the event of any conflict between the Bangla and English versions of these terms, the English version shall prevail.

12 Contact & Complaints Process

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team:

  • Email: support@gamescasino.bet
  • Live Chat: Green chat button at the bottom right corner of the platform
  • Support Hours: 24 hours a day, 7 days a week

An initial response will be provided within 48 hours of submitting a complaint. For complex matters, we aim to reach a full resolution within 7 business days. If you are not satisfied with gamescasino's decision, you have the right to appeal to the licensing authority.

Gamescasino respects all users and is committed to fair resolutions. Reach out to us with any issue — we're always here to help.